PNM Informatics Partners With Accel Frontline Services For National Warranty Services of ARCHOS Tablet PC’s
ARCHOS the French Tablet PC major has appointed PNM Informatics Pvt Ltd as its National partner for India & Sri Lanka. PNM unveiled three of the best seller models ARCHOS 101 IT, ARNOVA 7G2 & 7CG2. ARCHOS tablet PC’s globally has created a major stir and already providing a stiff competition to the major brands in the business.
PNM Informatics announced its end to end customer service operations to be managed by Accel Frontline Services Limited, India’s most respected IT Services & Media Company as its Strategic National Service Partner in India for Range of products PNM informatics will introduce in India Market. As a part of this collaboration, Accel’s WMS Division, India’s best known Warranty Management Services Company provides PAN India Carry-in/walk-in warranty Services & Toll Free Tech Helpdesk Services for PNM’s Products to offer prompt and simple redressal to both end customer and channel support needs.
Facts/Highlights of the association:
• PAN India RTB/Walk-in Warranty Support.
• If a customer experiences a problem with PNM product, they can approach Accel Service Centres & Tech HelpDesk Toll Free Hotline No.1800 425 999 999 and Accel technical staff determines that the product is still under warranty, the customer will be supported immediately.
• RMA Status update to Customers at Various stages: Accel IT System can trigger
a) SMS/E-mail to Customers at various stages.
b) Customers can check their RMA/Service call status through SMS.
c) Customers can check their RMA/Service Call Status through Accel’s public URL http://myservice.accelwms.in/
d) Customers’ Feedback through SMS on Accel Supports: