TCS and British Airways launch integrated solution for the MRO industry
In an industry which does not have a ‘one size fits all’ solution for its Maintenance, Repair and Overhaul (MRO) functions, Tata Consultancy Services (TCS) (BSE: TCS.BO, NSE: TCS.NS), a leading IT services, business solutions and outsourcing organisation has joined with British Airways to launch the industry’s most cutting edge integrated IT solution, branded as “SWIFT MRO”.
This partnership brings to the market a tried and tested solution that addresses key MRO industry requirements, including compliance control, inventory management and maintenance operations.
The solution, based on the latest SAP platform, leverages British Airways’ best practices with a focus on increasing productivity by minimising manual intervention and increasing process automation – all through a simplified Graphical User Interface. The solution focuses on eliminating non-value added activities and waste throughout MRO operations.
Garry Copeland, British Airways’ director of Engineering, said, “Having successfully implemented an engineering-wide system based on SAP, we have identified a number of opportunities to enhance the solution and make it significantly easier to implement and use.
Working with TCS, we have created a team that combines MRO industry experience with technology expertise to continually improve the effectiveness of our system, and believe we can offer this outstanding product to the market.”
TCS and British airways are bringing this to the MRO industry so that other organisations can benefit from an end-to-end solution, which is scalable to support both the current and future needs of the industry.
The pre-configured solution also provides significant implementation costs savings compared to competing solutions, owing to the use of TCS’ propriety solution accelerators.
“Evolving technologies and tougher regulations in the MRO industry mean that engineering and maintenance are becoming increasingly challenging.
As proven through the advantages reaped by British Airways, SWIFT MRO will be a valuable tool for all organizations looking to improve functional performance in the MRO area while remaining efficient.
Our continued collaboration will deliver continuous improvement to help us keep developing and enhancing SWIFT MRO solution even further.” said Sukanya S, Head of Travel, Transportation and Hospitality, TCS.

